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Valeria
Project Coordinator
Contato
Competências
Utilized JavaScript extensively for frontend development and user interface functionalities.
Implemented cloud solutions including deployment, monitoring, and scaling on AWS platforms.
Participated in Scrum teams, contributing to sprint planning, stand-ups, and iterative development.
Managed and optimized SQL and NoSQL databases for performance and data integrity.
Formação acadêmica
Resumo
Experienced Software Engineer with a focus on web development, cloud solutions, and process improvements.
Principais conquistas
- Led the development of a customer portal increasing user engagement
- Streamlined deployment processes reducing release times by 20%
- Contributed to multiple cloud migration projects improving scalability
Experiência
Project Coordinator
Coordinated project workflows between adjusters and back-office teams., Prepared supplements and estimates to support client claims and case management., Supported negotiation processes to accelerate resolution timelines and improve client satisfaction.
Appointment Setter / Supplement Agent
Scheduled inspection appointments and managed client follow-ups., Handled billing, document preparation, and administrative back-office tasks., Created supplements and estimates, improving process accuracy and operational efficiency.
Dispatch Agent / Planner
Negotiated with freight brokers to secure competitive shipping rates., Dispatched drivers and monitored on-time delivery performance., Completed carrier packets and managed operational sales to ensure workflow continuity.
Customer Service Agent
Delivered high-quality support for medical insurance accounts., Scheduled medical appointments and resolved client inquiries efficiently., Ensured patient satisfaction through clear communication and timely service.
Customer Service Agent
Provided customer service, sales, and technical support solutions., Assisted clients with troubleshooting and promoted relevant product upgrades.