Este perfil está escrito em espanhol
Customer Service Advisor
Experiencia demostrada en Bilingual Communication (English–Spanish).
Experiencia demostrada en Customer Service & Complaint Resolution.
Experiencia demostrada en Data Accuracy & Information Management.
Experiencia demostrada en Remote Work & Digital Tools.
Experiencia demostrada en Team Coordination & Training.
Perfil profesional
Verified accounts and assisted with online orders. Confirmed order status and ensured timely updates. Resolved customer complaints and feedback
Managed and updated information in internal systems with 100% accuracy.. Monitored administrative processes and supported operational teams in a remote environment.. Ensured compliance with deadlines, guidelines, and quality standards, contributing to seamless logistics operations.
Provided customer service for banking clients in English, ensuring compliance with verification protocols.. Handled confidential information responsibly, maintaining strict data security standards.. Guided clients clearly through financial processes.
Delivered bilingual customer support (English–Spanish) via chat, email, and phone.. Effectively resolved inquiries, incidents, and service requests.. Trained and supported onboarding of new agents.