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Teboho
Acting Branch Supervisor, Sales and Stockroom Controller
Contato
Competências
Demonstrated experience with Sage Evolution.
Demonstrated experience with Microsoft Word.
Demonstrated experience with Microsoft Power point.
Demonstrated experience with Microsoft Excel.
Demonstrated experience with Microsoft Outlook (email).
Formação acadêmica
Idiomas
Resumo
Professional profile
Experiência
Acting Branch Supervisor, Sales and Stockroom Controller
Processing of sales on sage.. Achieving daily and monthly sales targets.. Ensuring the VRN’s are captured daily immediately, to ensure no further claims by the installer of non-submission.. Ensuring daily merchandising and housekeeping is done to company standard.. Ensuring daily stock replenishment takes place.. Dispatching stock when presented with a valid company’s invoice, which must be signed by the customer when releasing the stock.. Capturing an scan the POD daily.. Resolving sales inquiries within company’s SLA.. Verifying that all documentation e.g. Trip sheet, waybill with couriers/own vehicle documentation is signed off beforehand as per the policy.. Packing and sending deliveries by courier (max 24 hours delay).. Ensuring GIT report is cleared within 48 hours.. Ensuring the receiving of stock is done accurately and timelessly as per company’s SOP.. Performing daily high-risk count and submit to the ops manager.. Directing complains from sale representatives to the ops manager.. Ensuring the correct process on GRC/Customer Returns are captured , followed.. Ensuring the correct that all stock losses are in line with company target.. Ensuring bi-annual stock take is complete as per the company’s SOP.. Ensuring the branch is compliant with OHASA.. Capturing of the returned stock on sage.. Ordering of stock weekly.. Capturing of time sheets for the casuals and submissions of the hours worked.. Liaising with Multichoice and Ovhd on returned decoders/stock.. Submitting sales statistics and losses to multichoice monthly.. Escalating issues to ops management when needed.. Ensuring accurate reporting is done weekly and daily.. Reconciling daily banking and submit to head office management.. Downloading and printing bank statements daily and recording to the sessions captured.. Ensuring the correct SOP managed daily with the installer vouchers.. Ensuring all functions are performed daily (sales/ops admin).. Submitting monthly operations to the head office.. Managing daily branch expenses and ensure they are in line with my monthly budgets.. Opening, closing and alarm call outs at the branch.. Managing OHASA. Processing of purchase orders and payments to suppliers.. Merchandising. Packing of the stock received in to the warehouse.. Sorting and organizing of the stock received. Performing IBT’s (in’s and out’s of the stock received, when discrepancies arise/spotted.. Supervising of the casuals during business hours.. Verifying of the stock picked from the warehouse to be dispatched.. Selling and marketing on specials ran for given period.. Capturing and sending of quotations to customers for the stock ordered.. Assisting on loading of the stock when branch is busy.. Performing of the alarm test weekly for the weekend.
Stock Clerk
Monitoring stock levels, conducting regular physical inventory counts.. Auditing stock and reporting discrepancies to management.. Unloading shipments for damage.. Labelling items and placing products on shelves and in storage areas according to safety standards.. Assisting customers in locating the product and responding to queries.. Processing of orders.. Maintaining clean and orderly storage areas, breaking down cardboard boxes, removing trash from the sales floor or stock room/Warehouse.. Tracking of inventory movement and updating records for incoming and outgoing good (FIFO) using hand held scanner/computer system.. Receiving, unpacking, organizing of stock in the warehouse.. Ordering of stock daily.. Conducting accurate stock counts on daily basis.. Managing stock flow and collaborating with team members.. Managing a team of stock controllers, providing guidance and training.. Preparing and reviewing stock reports.. Liaising with other departments, buyers and sales for smooth operations.. Ensuring efficient stock on the floor for picking.
All rounder ( Warehouse )
Scheduling and coordinating the movement of goods, prioritizing shipments for efficiency.. Verifying that orders are correctly picked, packed, labelled, and loaded onto vehicles.. Ensuring accuracy to prevent shortages and damages.. Preparing shipping documents, including invoices and bills of loading and maintain accurate logs of all outgoing shipments.. Maintaining constant communication with drivers via radio or phone to provide instructions, monitor vehicle location and manage traffic issues.. Updating inventory levels and tracking order status in real-time using warehouse management system (WMS).. Addressing delays, customer complaints, and delivering issues promptly.. Capturing of data using Microsoft Excel, WMS and SAP.. Operating forklift, pallet jack.. Coordinating the clearance, collecting and dispatch of all stock and jobs.. Organizing documents and job cards.. Maintaining stock control system.. Ensuring optimal stock levels.. Managing scanning systems to prevent duplicate scans.. Procure stock, issue daily purchase orders, and manage client supplied materials.. Arranging external couriers, waybills and transport.. Reviewing inventories orders, and deliveries.. Overseeing the drivers, storeroom assistants, and maintenance of fleet vehicles including forklifts.. Verifying items match order details (part numbers, quantity, color, size) and checking for damage before packing.. Boxing, wrapping, labelling items and preparing them before shipment.. Updating stock levels, recording picked items and assisting with cycle counts.. Moving stock to loading docks, using cards and forklifts.. Keeping of work areas tidy, organized and safety at all times.. Reading pick ticket using RF scanner to find and collect specific items from shelves.. Reconcile delivery documentation (POD’s) against trio sheets.. Offload, identify, and sort returned goods, including damaged items, customer claims, rotation and scrap.. Update inventory records in WMS or SAP for all returns.. Verifying returned, damaged, or rejected items match the documentation and initiate corrective actions for discrepancies.. Making sure damaged stock is properly labeled, palletized, and moved to designated areas for disposal or recycling.. Addressing, escalating issues on rejected, undelivered and damaged items brought back by divers.. Providing daily update to the warehouse supervisor regarding returns and discrepancies.. Verifying signatures, dates and stock quantities.
Customer service clerk/bank teller
Greeting and providing initial information to customers.. Assisting with account opening and closure.. Explaining bank products and services.. Handling customer complaints and issues.. Referring customers to the relevant departments.. Verifying customer data.. Assisting with form and document completion.. Utilizing computer tools to assist customer remotely.. Ensuring customers have positive experience and leave satisfied.. Releasing of new cards, cheque books, producing copy of bank statement.. Processing of debit and stop orders.. Verifying of documents and reversing of payments.. Taking and dispensing money for deposit and withdrawal.. Cashing checks.. Processing loan payments.. Overseeing drive through transactions.. Counting and packaging currency deliveries.. Taking inventory of cash drawers at the beginning and end of shifts.. Assist with the opening of new accounts.. Reconciling of banking by COB.