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Tanya
Administrative Supervisor WOC
Contato
Competências
Demonstrated experience with Working equally well in a team, independently, autonomously.
Demonstrated experience with Communication.
Demonstrated experience with Multitasking, time management.
Demonstrated experience with Efficient, productive, resourceful.
Demonstrated experience with Attention to detail, highly organized.
Formação acadêmica
Idiomas
Resumo
Administrative Supervisor WOC open to new opportunities
Experiência
Administrative Supervisor WOC
Provided administrative and management direction/supervision.. Assigned daily/weekly tasks for subordinate staff and monitored progress throughout the day, re-prioritizing assignments based on office and client needs.. Reviewed and interpreted goals and objectives of the work area in order to resolve problems and made recommendations for changes in instructions and/or guidelines.. Monitored ongoing activities in order to anticipate and assess potential or emerging problem areas for office management and developed appropriate responses.. Developed, implemented, and revised policies and procedures to support and maintain the effectiveness and efficiency of the office management functions.. Trained new staff on department and local office policies and procedures.. Approved leave requests and processed payroll for subordinate staff.. Other responsibilities included fiscal management; internal controls; facility and contract management; health and safety; procurement, purchasing and inventory management and technology management.. Oversaw the day-to-day fiscal operations involving all expenditures.. Point of contact for receipt of all checks (donated funds, checks from the court, checks for children, etc.).. Authorized purchase of office supplies; supervised the receipt and distribution of supplies and equipment, the maintenance of inventories, and the control of purchases and supplies.. Reviewed payment requests and authorized payments for office utilities, security guards, and alarm service.. Maintained a management plan for the lobby to include customer complaints, requests for central registry requests and CPS/and FC case related issues.
General Office Assistant
Provided administrative support to entire office via database and file/document management, data entry and record keeping, general clerical/office duties, and specialized work assignments.. Utilized different applications to complete different types of assignments.. Used MiSACWIS to access various case details pertinent to job and upload/retrieve case documents.. Used LEIN (Law Enforcement Information Network) to process criminal history background checks.. Used SOS (Secretary of State) to conduct searches for driver’s licenses and on license plates.. Used Central Registry to process child abuse/neglect background checks.. Used CPR/BRS for Child Support to conduct searches for fathers’ records.. Used Bridges to conduct searches on addresses and provided services.. Used SIGMA to process payroll for the department.. Processed faxes, mail and deliveries from other SOM offices.. Created and maintained spreadsheets for special/temporary projects.. Aided in managing thousands of on-site files and off-site file database and retrieved files for copying/destruction.. Handled fiscal responsibilities such as private agency payments and employee payroll, along with cash, checks, bus passes and gift cards.. Consistently handled sensitive and confidential information, such as medical records and court orders.. Provided extensive customer service in person and on the phone.. All work required multitasking, prompt responses/adherence to deadlines, performance without supervision.. Completed annual privacy and security trainings.. Participated in annual DEI trainings, in which I presented my opinion or suggested changes for the future.
Services Specialist
Utilized child welfare practices to assess allegations of abuse and neglect.. Worked with families and the legal system toward a goal of reunification, independent living, or other permanent living arrangement.. Completed extensive documentations of family histories and dynamics and recommended appropriate services.. Prepared comprehensive court documents and testified in court.
Caregiver
Provided aid, support and comfort to elderly in-home patients as well as those in a hospice setting.. Assisted patients with personal hygiene, daily/nightly needs and overall mobility.. Recorded vital statistics and documented patients’ physical/mental abilities/issues.. Maintained safe working environments by adhering to safety procedures.. Maintained patient confidentiality and complied with legislation.
English Language Instructor
Worked in groups/classrooms to teach basic English to children and conversational English to adults.. Worked one-on-one with students needing extra practice/help.. Aided other language instructors with no Italian background with problems in their classes.. Discussed with parents their child’s strengths/barriers.. Provided feedback to adult students on their written work.
Bookshelver/Processor
Sorted returned media and loaded carts.. Shelved media and ensured accurate shelves and surroundings.. Assessed and removed damaged/mislabeled materials and followed procedure for their handling.. Shared responsibility for cleaning materials to ensure circulation readiness.. Retrieved and processed available media requested electronically and by telephone.. Processed media requested by and returned from other Michigan eLibrary locations.. Maintained adequate delivery supplies and provided other AADL locations with supplies as needed.
Assistant Manager/Sales Clerk
Provided excellent customer service in person and by telephone.. Maintained merchandise in a presentable order.. Handled new incoming merchandise; set up and maintained seasonal products.. Updated inventory, printed tags, ran reports and sales charts from QuickBooks.. Maintained list of customers for use in direct mailing and promotions.. Performed general administrative duties.. Ran daily POS, end-of-day procedures and closed store.
Library Page
Primary responsibilities included sorting, relocating, shelving and retrieving media that contributed to efficient and effective library service.. Assisted patrons with computer use and the interlibrary loan system, provided advice or information on library services to patrons of all ages, assisted patrons with check-outs and general customer service.. Knowledge of computerized library catalog system.. Assisted with specialty library programs, craft activities and decorating library for holidays.