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syed
FM Data Analyst Specialist
Contato
Competências
Demonstrated experience with IBM Maximo.
Demonstrated experience with Facilio.
Demonstrated experience with CIT Iungo.
Demonstrated experience with Microsoft Power BI.
Demonstrated experience with Ops Vision.
Formação acadêmica
Idiomas
Resumo
FM Data Analyst Specialist open to new opportunities
Experiência
CAFM Engineer
Implemented the Facilio CAFM system from scratch for the Diriyah At Turaif project and built system setup, workflows, and asset data structure from day one.. Built and verified the complete Location Register and Asset Register for the Diriyah project.. Carried out condition surveys on heritage and modern assets; assigned condition ratings and defect codes, and prioritized assets for lifecycle planning.. Launched the CIT Iungo Portal as the client interface for DGDA and built custom maintenance workflows matching DGDA standards.. Introduced the Forte AI Agent for WhatsApp-based service requests.. Rolled out the Facilio Workstation mobile app for on-site supervisors, including testing, verification, and user training.. Set up priority-based SLAs (P1–P4) and tracked SLA Breach Rate, PPM Completion %, First-Time Fix Rate, and Backlog Aging; built dashboards using MS-Excel and PoweBI.. Used Ops Vision and Microsoft Copilot to analyze monthly operational data and presented key insights and performance metrics to DGDA management.. Moved the full asset inventory into Facilio and built Inventory Request and Purchase Request approval workflows.. Worked with the CIT System Department to align system capabilities, solve technical issues, and ensure smooth integration.. Found and fixed system bugs, integration errors, and operational issues using a structured tracking process.
CAFM Specialist
Led CAFM operations in IBM Maximo and managed all CM and PM work orders for the ROSHN Sedra residential community from creation to assignment to closure.. Managed the FM helpdesk, logged tenant and facility requests, and dispatched them to technical teams within SLA timelines.. Maintained asset records and established location hierarchies in Maximo.. Managed planned and corrective maintenance work orders and ensured on-time completion.. Prepared and shared daily, weekly, and monthly FM performance reports; tracked Time to Close, Work Order Backlog, PPM Completion %, and Reactive vs Planned Ratio.. Managed procurement in Sage, including purchase orders, expenditure tracking, and utility bill payments.. Coordinated staff leave and attendance through Praxima ESS and systemized timesheet collection for billing and labor cost tracking.. Created, assigned, and tracked litter-picking work orders in Facilio based on AI-generated alerts.. Used Sensoneo WMS to analyze waste collection data and support route optimization.