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Susana
Customer Service
Currículo em vídeo
Currículum
Currículum
Contato
Medellín, Antioquia, Colombia
Disponível na CazVid
Competências
Customer ServiceIntermediate
Provided support to passengers, resolved complaints, and managed flight scheduling at Almacontact s.a.s.
Sales & NegotiationIntermediate
Managed sales and negotiations in international markets, working with diverse clients
CommunicationAdvanced
Exercised assertive and effective communication, including bilingual interactions
Problem SolvingIntermediate
Resolved customer complaints and provided immediate solutions to passenger issues
Formação acadêmica
Commercial advisory services
Servicio nacional de aprendizaje (SENA)
Completed 28/11/2021
Bilingual Interpreter B2
Smart academy
Completed 25/12/2023
Idiomas
SpanishNative
EnglishB2
Resumo
Bilingual sales advisor with two years of experience managing sales and negotiations in international markets, supporting clients across various industries in finding IT solutions.
Principais conquistas
- Managed sales and negotiations with international clients across diverse industries
- Provided effective customer support and resolved complaints efficiently
- Facilitated communication and supported clients in finding IT solutions
Experiência
Customer Service
Almacontact s.a.s
01/01/2023 - 03/01/2025
Resolving customer complaints, Scheduling flights, Provide support to passengers, Give immediate solution to the passenger for the boarding of his flight.
Habilidades
Customer ServiceSales & NegotiationCommunicationProblem Solving
Publicado na CazVid - 3 de jul. de 2025