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Stephanie
Property management assistant
Contato
Competências
Demonstrated experience with Administrative and Office Support.
Demonstrated experience with Customer Service and Client Relations.
Demonstrated experience with Scheduling and Appointment Coordination.
Demonstrated experience with Document and File Management.
Demonstrated experience with Cash Handling and Financial Reconciliation.
Formação acadêmica
Resumo
Property management assistant open to new opportunities
Experiência
Property management assistant
Supported daily property management and office operations.. Responded to tenant inquiries by phone, email, and other communication channels.. Coordinated property showings, inspections, maintenance visits, and vendor appointments.. Processed rental applications and organized tenant tiles and lease documents.. Maintained property records and updated information in property management software.. Followed up on maintenance requests and helped coordinate access to properties.
Customer service representative
Assisted customers by phone with account questions, billing, and product intormation.. Resolved customer concerns professionally and escalated complex issues to the appropriate departments.. Handled a high volume of calls while maintaining professional communication.
Team member/Team lead
Supported daily operations and helped team members during busy shifts.. Managed cash drawers and completed end-of-day financial reconciliation.. Assisted with employee training, coaching, and scheduling.. Resolved customer concerns and helped maintain an efficient workflow.