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Siphesihle

Call Center Agent

Contato

Johannesburg, Gauteng, South Africa
Disponível na CazVid
Contato pela CazVid

Competências

Strong Communication Skills

Demonstrated experience with Strong Communication Skills.

Customer Service & Client Interaction

Demonstrated experience with Customer Service & Client Interaction.

Data Capturing & Attention to Detail

Demonstrated experience with Data Capturing & Attention to Detail.

Teamwork & Collaboration

Demonstrated experience with Teamwork & Collaboration.

Time Management & Ability to Work Under Pressure

Demonstrated experience with Time Management & Ability to Work Under Pressure.

Formação acadêmica

Freight Handling & Logistics
Gauteng City College
2024 - 2025

Idiomas

English
Zulu
Xhosa

Resumo

Professional profile

Experiência

CALL CENTER AGENT

PLUS94

Handled inbound and outbound customer calls professionally.. Resolved customer queries and complaints efficiently.. Maintained accurate call records and met performance targets.

KTM PRODUCTIONS

Conducted market research and supported strategic business development.. Coordinated visual content production and collaborated with teams.

Temporary Call Centre Agent

Plus94 Research
Jan 2025 - Jan 2025

Worked in a call centre environment conducting outbound research calls to collect data and customer feedback for various projects.. Engaged with respondents using structured questionnaires while ensuring accuracy, professionalism, and compliance with call guidelines.. Responsible for recording responses accurately into the system and meeting daily call targets in a high-pressure environment.

Photography Assistant / Studio Assistant

KTM Productions
Jan 2022 - Jan 2024

Assisted a photography company based in Maboneng that handles studio shoots and event photography.. Supported photographers in both studio and on-location environments by preparing equipment, assisting clients, and ensuring smooth flow during photo sessions and events.

Habilidades

Strong Communication SkillsCustomer Service & Client InteractionData Capturing & Attention to DetailTeamwork & CollaborationTime Management & Ability to Work Under Pressure
Publicado na CazVid - 8 de set. de 2026
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