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Sibongile
Call Centre Agent at I-talk Financial Services
Contato
Johannesburg, Gauteng, South Africa
Disponível na CazVid
Competências
Customer ServiceIntermediate
Skilled in addressing customer needs, ensuring positive experiences and fostering client loyalty.
Communication SkillsIntermediate
Effective in verbal communication, active listening, and conveying information clearly.
Problem SolvingBeginner
Capable of identifying issues and providing suitable solutions in a fast-paced environment.
Team CollaborationIntermediate
Works well with team members to meet targets and improve service delivery.
Formação acadêmica
Grade 11
Lavela Secondary School
Idiomas
IsiZulu
English
Resumo
Dedicated call centre agent with proven ability to handle high call volumes and deliver excellent customer service. Adept at communication, problem-solving, and teamwork to ensure client satisfaction.
Principais conquistas
- Provided exceptional customer service, resolving inquiries efficiently and enhancing client satisfaction
- Managed high volume of calls, maintaining quality standards and reducing wait times
- Contributed to team targets through effective communication and problem-solving skills
Experiência
Call Centre Agent
I-talk Financial service
Habilidades
Customer ServiceCommunication SkillsProblem SolvingTeam Collaboration
Publicado na CazVid - 2 de jul. de 2026