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Shellsea
Customer service representative
Contato
Guatemala City, Guatemala, Guatemala
Disponível na CazVid
Competências
Customer ServiceAdvanced
Expertise in managing customer interactions, resolving issues, and ensuring high satisfaction levels.
Communication SkillsAdvanced
Effective communicator with experience in handling diverse client needs and internal coordination.
Administrative SupportIntermediate
Proficient in supporting administrative tasks, documentation, and organizational activities.
Problem SolvingIntermediate
Capable of analyzing issues efficiently and implementing practical solutions.
Formação acadêmica
Perito en Administración de Empresas
Liceo Educativo Técnico Evangélico
Completed 2017
Resumo
Dedicated customer service representative with over 2 years of experience in client support and administrative functions. Skilled in communication, problem-solving, and ensuring customer satisfaction, seeking to contribute to a dynamic team.
Principais conquistas
- Provided exceptional customer service at Teleperformance Group, enhancing client satisfaction and retention.
- Streamlined communication processes, resulting in improved response times and customer experience.
- Supported administrative functions at Comercial Maritza, contributing to operational efficiency.
Experiência
Customer service representative
Teleperformance Group
October 2022 - February 2024
Customer Service Representative
Pan American Comunications
Mayo 2022 - Julio 2022
Administrative Assistant
Comercial Maritza
Noviembre 2019 - May 2022
Habilidades
Customer ServiceCommunication SkillsAdministrative SupportProblem Solving
Publicado na CazVid - 2 de jun. de 2026