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Shauntelle

Via Driver

Contato

Sacramento, California, United States
Disponível na CazVid
Contato pela CazVid

Competências

Customer ServiceAdvanced

Skilled in delivering excellent customer experiences, ensuring satisfaction and repeat business.

Driving & NavigationExpert

Proficient in safe driving, GPS navigation, and efficient route planning for various transportation needs.

Operational SupportIntermediate

Experienced in managing front desk operations, coordinating activities, and supporting event setups.

Child & Elderly CareIntermediate

Provided safe, compassionate assistance in personal care and supporting early childhood development.

Formação acadêmica

High school diploma
Community Collaborative Charter
Completed 2007
English (High school or equivalent)
Del Valle High School
Completed 2007

Resumo

Experienced driver and customer service specialist with over 10 years of delivering safe, efficient, and friendly service. Skilled in navigation, client interaction, and operational support, committed to excellence in every role.

Principais conquistas

  • Consistently achieved high customer satisfaction ratings across multiple delivery and transportation roles.
  • Successfully managed long hours of driving while maintaining safety and efficiency standards.
  • Enhanced operational flow by providing exceptional front desk and customer service support.
  • Supported event setup and floral arrangements, contributing to successful seasonal displays.

Experiência

Via Driver

Via Transportation
2025 - 2026

Safely operated van carpooling services, transporting multiple passengers efficiently and reliably. Completed timely pick-up and drop-off of passengers, maintaining high customer satisfaction and adherence to schedules. Worked 12-hour shifts to ensure consistent service coverage and reliability in a fast-paced environment. Maintained vehicle safety standards and compliance with traffic regulations. Provided courteous assistance to passengers, enhancing overall customer experience

Delivery Driver

Uber, Uber Eats, DoorDash, Grubhub and Shipt
2020 - 2023

Delivered food orders promptly, ensuring on-time delivery and high customer satisfaction ratings. Managed long driving hours effectively to maximize order fulfillment and maintain safety. Utilized GPS navigation and adhered to traffic regulations to optimize delivery routes and timing

Front Desk Receptionist

SureStay Plus by Best Western
2022 - 2022

Delivered exceptional customer service by efficiently checking guests in and out, ensuring smooth arrival and departure experiences. Managed guest requests promptly, enhancing guest satisfaction and resolving issues professionally. Maintained a professional appearance and demeanor consistent with hospitality standards. Handled payment processing and front desk operations with accuracy and attention to detail

Preschool Teacher Aide

Family Matters Child Care Center
2019 - 2020

Coordinated field trips ensuring safe and educational experiences for children. Supported early childhood development through lesson plan assistance and classroom management. Maintained a safe and hygienic environment through regular cleaning and organization

Front Desk Receptionist (Volunteer)

Sacramento Food Bank & Family Services
2012 - 2018

Managed front desk operations, providing organized and welcoming intake for clients. Coordinated daily activities of employees and volunteers, supporting smooth operational flow. Performed data entry and inventory tracking to maintain accurate records and resource availability. Delivered in-person customer service with professionalism and empathy

Caregiver/Personal Assistant

Private In Home Care Giver
2017 - 2018

Assisted clients with daily living activities including safe transfers and personal care, ensuring comfort and safety. Prepared meals according to dietary needs and preferences. Supported medication administration and maintained a clean, healthy environment. Demonstrated reliability and compassionate service in a home care setting

Server/Catering Assistant

Q Kings Barbeque Restaurant & Catering
2007 - 2017

Delivered excellent customer service including cashiering and order delivery. Assisted with catering event setup, serving, and cleanup to ensure smooth operations. Maintained cleanliness and sanitation of kitchen and dining areas using janitorial equipment

Floral Assistant

Golden State Floral
2018 - Present

Supported floral arrangements during seasonal and on-call shifts, ensuring timely completion of orders. Assisted with event setup and breakdown, contributing to successful floral displays. Maintained organized work environment to support team efficiency

Habilidades

Customer ServiceDriving & NavigationOperational SupportChild & Elderly Care
Publicado na CazVid - 9 de jun. de 2026
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