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Sharrai

CPS Investigative Supervisor

Contato

Houston, Texas, United States
Disponível na CazVid
Contato pela CazVid

Competências

Excellent Organizational Skills

Demonstrated experience with Excellent Organizational Skills.

Strong Customer Relations Skills

Demonstrated experience with Strong Customer Relations Skills.

Event Planning

Demonstrated experience with Event Planning.

Data Entry

Demonstrated experience with Data Entry.

Career Development

Demonstrated experience with Career Development.

Formação acadêmica

Bachelor of Business Administration, Human Resource Management
American InterContinental University

Resumo

CPS Investigative Supervisor open to new opportunities

Experiência

CPS Investigative Supervisor

Department of Family & Protective Services
Jul 2018 - Jun 2020

Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings.. Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.. Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.. Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.. Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.. Makes casework decisions regarding the removal and placement of children, and works with county and district attorneys on legal measures to initiate on Child Protective Services cases.. Performs other duties as assigned and required to maintain unit operations.. Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.. Knowledge of agency policies and procedures.. Skill in effective verbal and written communication.. Skill in establishing and maintaining effective communication.. Ability to operate a personal computer and use various software packages.. Ability to prepare clear and concise reports.. Ability to gather, assemble, correlate and analyze facts.

CPS Investigator I; Promotion to Investigator II

Department of Family & Protective Services
Apr 2016 - Jul 2018

Responds quickly in crisis situations involving children who may be in an abusive or neglectful situation. Sometimes these situations can be dangerous.. Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children.. Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect. This could involve children with serious injuries and child fatalities.. Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation. This may include medical staff, teachers, law enforcement, etc.. Assesses child safety and takes the necessary actions to protect the child as appropriate. This could include removing a child from their family.. Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships.. Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources.. Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner.. Gathers family and kinship information to support the child in a placement, should the child be placed in DFPS custody.. Participates in a regular on-call rotation that requires response to situations of abuse/neglect after normal business hours including overnight and weekend.. Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community.. Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours.. Maintains a balance of objectivity and empathy for families living in stressful and crisis situations.. Attends and participates in training/meetings/staffing's.. Performs other duties as assigned and required to maintain unit operations.. Promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts.

Career Services Advisor

PIMA Medical Institute (Memorial City Campus)
Jan 2014 - Oct 2015

Acquire externship sites through cold calling e-mail contacts, on-line searches, networking via professional associations, and follow-up with PMI alumni, staff, and faculty and Advisory Board members.. Monitor work of all programs assigned (Dental Assisting, Pharmacy Technicians, Veterinary Assistants, Respiratory Therapist, and CNA’s) to ensure minimum 70% placement rate in all programs.. Ensure every new site is qualified, following ABHES/TWC standards, and all necessary paperwork is completed prior to any student commencing externship with the site.. Conduct pre-externship orientation workshops with all seniors immediately prior to commencement of externship.. Conduct site visits to monitor externship students’ progress, discuss and oversee implementation of required actions requested to overcome students’ challenges, and determine appropriate follow-up; facilitate completion of Midterm and Final Evaluations by site supervisors.. Conduct job search workshops (and coordinate with Clinical Directors, when appropriate), to assist and train students / graduates with networking, resume and cover letter writing, interviewing techniques, and soft skills awareness and improvement.. Advise not-yet-placed graduates toward optimizing job search activities, including review and revision of graduates’ portfolios (cover letters, resumes, awards, certifications, transcript, military service acknowledgment, reference letters, etc.).. Facilitate and/or participate in Advisory Board meetings, sharing statistical data regarding retention and placement, updating members’ regarding curriculum changes, and soliciting suggestions from Advisors, particularly as new approaches may influence readiness for marketability and employment of our graduates.. CampusVue – Monitoring progress of students/graduates; ensuring externship site/employer availability.. Facilitate acquisition and detail receipt of requisite documentation (background check, drug screen, CPR / OSHA / HIPAA certification, immunizations, licenses, national certification exams, etc.).. Ensure all students’ requisite documents are complete prior to externship placement.. Prepare externship packets to accommodate documentation of students’ externship attendance and progress, as acknowledged by site supervisor.. Enter attendance for all externship students from timesheets they submit weekly; run CampusVue LDA report to monitor missing attendance and follow-up to ensure attendance accuracy.. Prepare students’ files and compile all fully-completed documentation in conjunction with students’ exit interviews; coordinate externship follow-up activities (with Financial Aid and Registrar) in preparation for graduation.

Account Manager

NES Global Talent
Aug 2013 - Jan 2014

Represented major oil & gas clients including ExxonMobil, Chevron, and Shell.. Supported and facilitated the day-to-day service delivery of the account.. Established key contact for both contractors and clients and ensured that a timely response was provided to all queries and requests.. Demonstrate consistent performance in sourcing leads and securing quality vacancies for the Contract Recruitment team to work.. Demonstrate consistent performance in terms of recruitment team support.. Develop knowledge and understanding of the client through networking and becoming a key member of the account support team.. Share client information with the wider team to ensure we are maximizing our opportunity with the client.. Stay close to the competition and establish yourself as a USP of NES GT.. Demonstrate commitment to work with internal departments in order to resolve contractor/client queries.. Develop understanding of contractual issues through support of the Account Manager.. Represent NES Global externally to referral opportunities, in a manner which allows you to efficiently identify candidate needs and establish the features and benefits that our business can deliver to overcome such needs.. Share lessons learned and best practices with the wider team in relation to the account.. Support the completion of all requests for information (RFI) from the client adhering to deadlines provided.

Career Services Advisor /Administrative Assistant

American InterContinental University
Oct 2010 - Aug 2013

Performed advanced secretarial and administrative duties, setting priorities and procedures for accomplishing work while developing employment opportunities for graduates through various and well-established techniques.. Under the Director of Career services, assisted a staff of 8 from various departments and students at the University.. Used MS Word, Excel, and Outlook on an everyday basis to assist different departments with tasks and communicating internal information.. Scheduled, conducted, and documented exit interviews with each pending graduate assigned.. Maintained a partnership between graduates and the Career Services Center in order to successfully assist graduates in finding employment within six months after graduation.. Served as an advocate for students/graduates in their job search process, including salary negotiation, develop, track, report and document graduate employment program, graduate files of employment, and success stories.. Educated employers on curriculum and competitive compensation while planning and conducting employer visits and on-campus recruiting.. Worked closely with the Director of Career Services to contribute to course content; coaching graduates and students on career search strategies, personal marketing, and interview skills while managing several on-campus work-study students.

Habilidades

Excellent Organizational SkillsStrong Customer Relations SkillsEvent PlanningData EntryCareer Development
Publicado na CazVid - 18 de out. de 2026
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