Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Shahroz
Customer Support
Contato
Lahore, Punjab, Pakistan
Disponível na CazVid
Competências
Handling queries professionally
Demonstrated experience with Handling queries professionally.
Staying calm under pressure
Demonstrated experience with Staying calm under pressure.
Following up with clients
Demonstrated experience with Following up with clients.
Clear spoken and written English
Demonstrated experience with Clear spoken and written English.
Phone and email communication
Demonstrated experience with Phone and email communication.
Formação acadêmica
BS, Computer Science
University of Sargodha
2018 - 2022
Idiomas
Englishfluent
Urdunative
Resumo
Customer Support open to new opportunities
Experiência
Customer Support
Nextbridge
May 2024 - Jun 2026
Delivered Customer Support using Zendesk, Jira Service Desk, and CloudTalk.. Contributed to the improvement of support workflows by identifying gaps and proposing functional updates via Jira.. Successfully resolved technical queries through structured troubleshooting and effective client communication.
Habilidades
Handling queries professionallyStaying calm under pressureFollowing up with clientsClear spoken and written EnglishPhone and email communication
Publicado na CazVid - 28 de out. de 2026