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Santiago
Data Entry Assistant Hiring
Contato
Competências
Experiencia demostrada en Technical Support.
Experiencia demostrada en Fraud Detection.
Experiencia demostrada en Negotiation.
Experiencia demostrada en Data Classification.
Experiencia demostrada en Excel Proficiency.
Formação acadêmica
Idiomas
Resumo
Data Entry Assistant Hiring buscando nuevas oportunidades
Experiência
BILLIGUAL CUSTOMER SUPPORT
Providing comprehensive technical support to clients over the phone, following company protocols and policies.. Resolving technical issues while delivering a positive customer experience through empathy, clarity, and guidance.. Explaining technical concepts in an understandable way and working under pressure while remaining calm.. Continuously improving technical support processes to provide increasingly efficient service.
BANKING CUSTOMER SERVICE AGENT
Focusing on fraud prevention, account security, and collections management.. Identifying and resolving fraudulent activities, ensuring accurate transactions and protection against scams.. Managing overdue accounts with empathy, firmness, and adherence to regulations.
BENEFITS COORDINATOR
Providing support to the logistics department by determining the benefits each client had with their insurance.. Collaborating in managing the plan offered to assist patients with their respective medical conditions.
DATA ENTRY AND DATA ANALYST SPECIALIST
Handling large volumes of data, calculating disputed amounts, and efficiently organizing files for integration into platforms such as SharePoint and Excel.. Creating pivot tables, advanced formulas, and reports that support effective decision-making.. Client communication regarding dispute outcomes, case follow-ups, and the provision of additional documentation.