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Data Analytics Upskilling (Self-Study)
Contato
Competências
Demonstrated experience with SQL.
Demonstrated experience with Power BI.
Demonstrated experience with Advanced Excel.
Demonstrated experience with Data Analysis.
Demonstrated experience with Data Visualization.
Formação acadêmica
Resumo
Data Analytics Upskilling (Self-Study) open to new opportunities
Experiência
IT Support Engineer (L1/L2) - Endpoint Administration & Automation
Built SQL and Power BI dashboards for compliance and patch reporting, visualizing fleet health trends and KPIs to help prioritize remediation across Windows and macOS endpoints.. Analyzed device and deployment data to identify recurring issues and compliance drift.. Developed PowerShell and Python automation for health checks, remediation and reporting on Intune and Entra ID.. Performed root cause analysis of deployment failures using client and backend logs; resolved L2/L3 incidents within SLA using ServiceNow.. Presented compliance and incident findings to stakeholders and worked with third-party providers on access and change management.. Created and managed Win32/MSI application packages for Intune and SCCM, including detection rules, versioning and uninstall logic.. Administered Conditional Access, MFA, RBAC and BitLocker in Microsoft Entra ID to enforce Zero Trust security baselines.. Implemented Windows Autopilot for zero-touch provisioning and managed device lifecycle using Intune, SCCM and JAMF Pro.. Wrote runbooks, packaging guides and automation documentation to standardize processes.
Data Analytics Upskilling (Self-Study)
Learning Excel, SQL and Power BI through hands-on projects on public datasets.