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Roy
English Teacher
Contato
Competências
Demonstrated experience with Responsible.
Demonstrated experience with Great working on teams and individually.
Demonstrated experience with Experience on Word and Excel.
Demonstrated experience with Customer service oriented.
Demonstrated experience with Empathetic and patient.
Formação acadêmica
Idiomas
Resumo
English Teacher open to new opportunities
Experiência
Administrative Assistant / English teacher for adults and children
In charge of bookkeeping, track income and expenses.. Planning classes, evaluating the process of students.. To schedule classes for new students according to teacher’s availability and students requests.. In charge of conversation groups with students with lack of practice.. To Schedule Teacher Meetings and activities.. In charge of teachers' schedules, programming previously canceled classes, working with vacations, creating schedules for new students.
English Teacher
Teaching groups of 20+ students.. Assisting high schools students to improve grades.. Following beginners’ and school plan.
Retail Customer Service DART Agent
Assisting new representatives to improve their customer service skills.. In charge of group meetings, providing news, performance skills tips, games and activities.. Creating different performance reports.
Interpreter
Specialized in Medical Interpreting and Customer service industries.. Worked under pressure in emergency settings and urgent situations.. Kept a professional approach and accurate communication towards client and non-English speaker.. Extensive knowledge in interpreting protocols and HIPPA regulations.. Provided interpreting services through phone and video in my home office.
Interpreter; remote supervisor for work at home people (IRC department)
Provide over the phone interpretation services to different countries around the world such as United States, Canada and United Kingdom.. Interpret English to Spanish and vice versa, to clients with limited English proficiency, on different service areas such as utilities, financial institutions, airports, stores, social services and hospitals.. Afterwards, I was promoted and became Incharge for a department called IRC, where my functions included working as a remote supervisor for work at home people.. Creating production reports on weekly basis with the use of Excel and other internal programs.