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Rebeca

English Language Mentor with diverse educational and communication expertise

Contato

Mexico City, Mexico City, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Language SkillsExpert

Proficient in English and French translation, utilized in educational content development and communication.

Educational PlanningAdvanced

Organized and designed curriculum, workshops, and assessment tools for language education at IQ English.

Customer ServiceAdvanced

Handled customer inquiries, provided solutions, and promoted services at Results CX.

Social Media ManagementIntermediate

Managed social media channels, creating content and engaging audiences to support educational and promotional activities.

Office & Design SoftwareIntermediate

Skilled in Office Software and design tools used for creating educational materials and presentations.

Formação acadêmica

High School Diploma
Escuela Preparatoria Oficial Núm. 100
Completed 2019
Bachelor's in Foreign Languages
Universidad Autónoma del Estado de México
Completed 2022
Licenciatura en Psicología
Universidad UTEL
Completed present

Idiomas

EnglishC1-C2
SpanishNative

Resumo

Dedicated educator and customer service specialist with a strong background in language instruction, curriculum design, and client engagement, leveraging software proficiency to deliver quality results.

Principais conquistas

  • Designed educational materials and evaluation methods for university-level language students at IQ English.
  • Delivered personalized tutoring and conducted workshops to improve language skills for various student levels.
  • Provided customer support, answered inquiries, and promoted services effectively in a customer service role at Results CX.

Experiência

English Language Mentor

IQ English
August 2019 - October 2023

Personalized tutoring for students at different levels., Planning workshops focused on various language skills., Design of educational materials for university students., Operational and technical educational planning., Development of evaluation methods.

Customer Service Representative

Results CX
October 2023 - March 2025

Providing clear, concise, and thoughtful instructions., Answering customer questions and providing helpful solutions., Promoting products and services for our clients., Resolving customer complaints with fast, friendly, and courteous service.

Online English Teacher

English 4 Call Centers
May 2026 - Current

Focus on enhancing students ability to perform in a bilingual work environment.

Habilidades

Language SkillsEducational PlanningCustomer ServiceSocial Media ManagementOffice & Design Software
Publicado na CazVid - 17 de mai. de 2026
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Contato Rebeca