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Pranali
Assistant Manger Office and Administration
Contato
Competências
Demonstrated experience with Office resource management.
Demonstrated experience with Telecommunication etiquette.
Demonstrated experience with Diary management.
Demonstrated experience with Meeting planning.
Demonstrated experience with Vendor relations skills.
Formação acadêmica
Idiomas
Resumo
Assistant Manger Office and Administration open to new opportunities
Experiência
Assistant Manger Office and Administration
Managed comprehensive office operations, including reception, visitor coordination, and telecommunication handling.. Provided administrative support, such as drafting emails, preparing documents, maintaining records with 100% accuracy, and ensuring compliance.. Handled courier management, inventory tracking, and procurement support for office supplies.. Monitored access control, maintained security logs, and enforced office entry protocols.. Supported internal teams with data entry, filing, and document organization to streamline workflow.. Delivered professional customer service both in person and via phone, addressing inquiries promptly and efficiently.. Managed travel, including flights, hotels, and itineraries, and visa processing.. Coordinated events.. Developed training programs.. Coordinated induction programs, training sessions, and employee engagement activities.. Supported payroll processing by collecting attendance data and validating inputs.. Handled exit formalities, full and final settlement coordination, and offboarding documentation.. Prepared reports, presentations, business correspondence, and meeting minutes.. Organized high-level meetings, conferences, and reviews, including agenda planning and documentation.
Office and Administration Executive
Managed comprehensive diary for senior executives, coordinating schedules to optimise efficiency.. Evaluated and recommended improvements to administrative processes.. Coordinated office maintenance and repairs.. Managed executive travel arrangements, including flights, accommodation, and itineraries.. Organised and maintained electronic and paper filing systems.. Coordinated meeting rooms and agendas.. Scheduled appointments and maintained master calendar.. Served as main point of contact for outside vendors, connecting with relevant personnel or department.. Managed receptionist area, greeting visitors and responding to telephone and in-person enquiries.. Coordinated company events and key client meetings.. Managed daily cash flow, forecasting needs to optimise liquidity and reduce operational costs.
Customer Service Executive
Managed complex complaints, issues, and problems to maintain customer satisfaction.. Helped colleagues during complicated or difficult customer calls.. Handled customer billing errors, researching issues in system and working to resolve problems and inconsistencies.. Offered friendly, helpful, and informative customer service.
Front Desk Executive
Handled the reception area.. Maintained administration-related work.. Managed travel bookings.. Coordinated with housekeeping and maintenance staff to ensure public areas were clean and presentable.
Front Office Receptionist
Looked after the reception area.. Maintained log book.. Worked with CMD of the company.
Front Office Executive
Coordinated and allocated tasks of housekeeping team daily.. Maintained an active security presence by regulating office movements and screening customers.. Resolved guest issues promptly to improve customer experience.