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Pedro
Planner/Buyer - Sales - Technical Support Expert
Contato
Competências
Utilized JavaScript extensively for developing interactive web applications.
Built dynamic user interfaces and contributed to actual product features.
Designed responsive layouts and styled interfaces for multiple projects.
Managed code repositories and collaborated with team using Git workflows.
Participated in sprints and stand-ups to ensure timely project delivery.
Formação acadêmica
Resumo
Experienced in front-end web development with a focus on JavaScript frameworks.
Principais conquistas
- Led the development of a company website which improved user engagement.
- Collaborated with cross-functional teams on multiple software projects.
- Progressed from Junior Developer to Senior Developer over 3 years within the organization.
Experiência
Planner/Buyer - Sales - Technical Support Expert
Diagnosing and troubleshooting software and hardware issues, Guiding customers through problem-solving steps, Managing the ticketed query system, Collaborating with the product development team, Emphasizing effective communication and customer focus, Overseeing inventory management and purchasing, Analyzing sales trends and market data, Negotiating with suppliers, Coordinating timely deliveries, Maintaining strong vendor relationships, Managing budgets effectively, Ensuring office materials and equipment are well-stocked
Insurance Service Representative (ISR)
Managing insurance company inquiries, Resolving service problems, Documenting customer requests, Finalizing policy adjustments, Assisting insurance agents and sales representatives
Customer Service Representative at Human Resource
Addressing customer needs, Collecting payments or making payment arrangements for Yamaha Motor Finance
Planner/ Buyer
Ensuring the availability and use of materials, Evaluating needs, priorities and production requirements, Issuing and updating purchase orders, Controlling inventory levels
Call Center Agent
Supervision of telephone customer service, Customer complaints and problem solving, Participation in training programs, Periodic reports to account managers