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Floor Manager
Demonstrated experience with Customer service.
Demonstrated experience with Team leadership and training.
Demonstrated experience with Front-of-house operations.
Demonstrated experience with Complaint resolution.
Demonstrated experience with Cash handling and stock control.
Floor Manager open to new opportunities
Lead front-of-house operations during busy services.. Supervise staff.. Resolve customer concerns.. Coordinate with kitchen, bar and management teams to maintain excellent service standards.
Managed bar operations, staff supervision, customer service standards, stock control and organisation within a busy restaurant environment.
Supervised restaurant service.. Allocated duties.. Supported staff training.. Maintained high standards of guest service and presentation.
Provided professional table service.. Took orders.. Processed payments.. Supported smooth daily restaurant operations.
Support clients with communication, appointments, document preparation, legal research and confidential file management in immigration matters.