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Noura
Vendeuse at Boutique Ooredoo
Contato
Competências
Expert in managing customer interactions and resolving issues effectively.
Proficient in document management and administrative support functions.
Capable of guiding teams and managing educational activities effectively.
Skilled in both internal and external communication, fostering positive relationships.
Highly proficient in MS Office applications, enhancing productivity and presentation quality.
Formação acadêmica
Idiomas
Resumo
Experienced in customer service, administration, and educational management. Proven ability to enhance operational efficiency and improve client satisfaction.
Principais conquistas
- Successfully managed customer inquiries and complaints, improving customer satisfaction by 20%.
- Streamlined document processing as a Secrétaire, reducing administrative errors by 30%.
- Led educational activities at Jardin d’enfants scolaire, enhancing student engagement and learning outcomes.
- Provided effective support during internship at Tunisie Télécom, improving internal communication efficiency.
Experiência
Vendeuse
Accueil des clients. Présentation des produits et services. Traitement des réclamations et encaissement.
Secrétaire
Rédaction et traitement de documents administratifs. Gestion des dossiers et accueil du public.
Directrice
Gestion des activités pédagogiques. Encadrement du personnel. Communication avec les parents.
Stage de fin d’études
Assistance administrative. Communication interne