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Nomagugu

Collections Advisor

Contato

Cape Town, Western Cape, South Africa
Disponível na CazVid
Contato pela CazVid

Competências

Debt Collection & Payment Arrangements

Demonstrated experience with Debt Collection & Payment Arrangements.

Customer Service & Account Enquiries

Demonstrated experience with Customer Service & Account Enquiries.

Communication & negotiation skills

Demonstrated experience with Communication & negotiation skills.

Computer Literacy

Demonstrated experience with Computer Literacy.

Problem Solving skills

Demonstrated experience with Problem Solving skills.

Formação acadêmica

Matric Senior Certificate
Completed 2015
Basic Office Administration Short Course
Completed 2024
Facilitation Skills Training Short Course
Completed 2015

Idiomas

IsiXhosa
English
Zulu
Sotho

Resumo

Professional profile

Experiência

Collections Advisor

The Foschini Group
Sep 2023 - Present

Contact customers regarding outstanding accounts.. Negotiate payment arrangements.. Assist customers with account enquiries.. Resolve customer queries professionally.. Maintain accurate customer records.. Meet collection and service targets.

Collections Agent

Fenwick Boshoff Incorporated
Jan 2021 - Jun 2022

Liaise telephonically with customers regarding outstanding debt.. Capturing and updating customer details.. Adhering to processes and procedures regarding the negotiation and collections process, ensuring confidentiality.. Arranging debit orders

Habilidades

Debt Collection & Payment ArrangementsCustomer Service & Account EnquiriesCommunication & negotiation skillsComputer LiteracyProblem Solving skills
Publicado na CazVid - 28 de set. de 2026
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