Nobabalo

Assessment Invigilator

Prepare and set up examination venues according to required standards.. Check student identity and ensure accurate attendance records.. Distribute and collect examination materials securely and efficiently.. Monitor students throughout the examination to prevent academic dishonesty and report any irregularities.. Announce start, end times and read examination rules at the examination venues.. Handle queries and incidents calmly and professionally, reporting as required.. Ensure secure and organised return of scripts and materials post-examination.. Maintain professional conduct and confidentiality at all times.

Teamleader Sales & Service

Manage and support the sales and service team ensuring reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service.. Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work.. Drive sales across product and campaign initiatives to exceed set targets.. Deliver customer experience excellence aligned to Organizational values and service standards.. Build professional long-term relationships with customers based on trust that builds the brand.. Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service.

Branch Administrator (Relieve)

Control and manage the branch cash holdings.. Control the General Ledger and Office Accounts for the Branch.. Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency.. Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.. Enable service delivery through implementing systems and processes to improve service by implementing quality systems and metrics for measuring administrative service levels and satisfaction.. Deal with any customer-related enquiries and complaints in a professional manner, as specified in the service standards.. Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.. Develop and implement business cases for process enhancements and new processes and products within a Business Unit with quantified benefit and process metrics for measuring efficiency of all key business processes.. End-to-end cash and stock management for branch through a User management (system).. Manage personal and management development to increase own skills and competencies for the managerial function and future Leadership growth opportunities.

Administrator

Manage costs/expenses within approved budget to achieve cost efficiencies.. Cultivate and manage objective working relationships with a variety of stakeholders including end-users, SME's, project managers and senior staff members.. Provide efficient and effective administration support to ensure accuracy in the functional area.. Comply with governance in terms of legislative and audit requirements.. Set up and maintain filing systems for the business unit to ensure efficient service is provided.. Provide timeous and accurate Management Information.. Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.

Service Advisor

Physical appearance at branch image (inside & outside).. Assessing customer needs and facilitate the resolution thereof.. Implementation in maintenance of branch service plan.. Complaints managements & service recovery.. Dynamic queue management.. Channel migration.. Adherence to service standard.

Internal Sales Consultant

Internal & External Account transfers.. ATM & Treasurer custodian.. Foreign exchange.. Express Banking.. Identification of business opportunities.. Opening and closing account.. Building and maintain enduring in reward relationships with customers.

Multi Skill Expert (Frontline)

Collection

Lead operator.. Issuing of chequebooks.. Issuing of debits and credit cards.. Handling of statement.. Handling and management of stop orders.

Customer Service Representative

Analysis of statements.. Provide financial advice and solution.. Liaising with service departments and clients.. Telling Faxing in deposits.. Balancing of incoming and outgoing cash.. Capturing ATM deposit.. Accuracy.. Handling and management of stop orders.. Querying on unpaid.. Home loans application.. Credit card application processing.