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Nicolás
QA Specialist
Contato
Competências
Expertise in ensuring product and service quality through process improvements and compliance standards.
Proficient in establishing and monitoring key performance indicators to drive operational excellence.
Skilled in coaching and developing teams to enhance performance and meet organizational goals.
Experienced in reviewing and verifying financial documents to ensure accuracy and compliance.
Formação acadêmica
Idiomas
Resumo
Dedicated professional with over 3 years of experience in logistics coordination, quality management, and invoice auditing. Skilled in optimizing processes, managing teams, and ensuring compliance to meet client expectations in fast-paced environments.
Principais conquistas
- Managed team performance metrics to enhance quality and efficiency in international logistics operations.
- Conducted invoice audits and reviewed contracts, ensuring compliance and cost-effectiveness for new client onboarding.
- Streamlined invoice verification processes, reducing errors and improving turnaround times.
- Implemented KPI management strategies that improved team productivity and customer satisfaction.
Experiência
QA Specialist
Management of qualified personnel in international logistics for US companies., Quality, quantity, efficiency, and team performance metrics., Understanding and managing them to meet customer expectations., Administration regarding calls for attention to personnel with OPS and human resources.
Logistics coordinator and auditor
I audited invoices for vehicle tracking and the corresponding expenses., Invoice Audit and Accessorial Specialist., I reviewed contracts for new companies that want to join.