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Nicolas
Customer Service Representative (Amazon Customer Service)
Contato
Competências
Extensive experience in front-end development using JavaScript frameworks.
Built multiple interactive web components and single-page applications.
Designed and integrated RESTful services for various projects.
Version control management for collaborative development workflows.
Participated in sprint planning, reviews, and continuous improvement processes.
Formação acadêmica
Resumo
Experienced software developer specializing in building scalable web applications.
Principais conquistas
- Led the development of a customer portal that improved user engagement
- Contributed to the migration of legacy systems to modern frameworks
- Collaborated with cross-functional teams to deliver projects on time
Experiência
Customer Service Representative (Amazon Customer Service)
Responsible for providing customer service, Issuing refunds or replacements for lost and/or defective products.
Customer Service Representative (Detego Health)
Responsible for providing information about medical insurance to Clinics/Hospitals and Members who had the insurance, Responsible for escalating urgent cases