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Naveenkumar
Production Support Engineer
Contato
Competências
Utilized JavaScript extensively in building responsive front-end interfaces and dynamic web features.
Developed interactive user interfaces with React, including component design and state management.
Built server-side applications and RESTful APIs using Node.js frameworks.
Designed and optimized complex queries and database schemas to support application data needs.
Participated in sprints, scrum meetings, and continuous integration practices to streamline development.
Formação acadêmica
Resumo
Experienced developer specializing in building scalable web applications using JavaScript, React, and Node.js.
Principais conquistas
- Led the development of a customer management system, improving operational efficiency
- Collaborated across teams to deliver multiple web applications on tight deadlines
- Grew from Junior Developer to Team Lead within two years, managing project workflows
Experiência
Production Support Engineer
Provided 24/7 production support for business-critical banking and healthcare applications., Monitored systems using AppDynamics, analyzed logs via Splunk, and managed tickets in ServiceNow., Scheduled and monitored jobs via Autosys and Control-M; automated validations using Shell scripts., Handled incident, problem, and change management activities ensuring SLA compliance., Supported Medibank’s claims and member systems, improving availability and transaction efficiency., Performed root cause analysis (RCA), collaborated with L3 teams, and maintained SOPs., Participated in release management, DR drills, and system maintenance.