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Natalia
Customer Service Specialist with diverse financial and communication skills
Contato
Rivas, Rivas Department, Nicaragua
Disponível na CazVid
Competências
Customer ServiceIntermediate
Handled customer complaints and provided financial advice to clients.
Credit Risk AnalysisBasic
Assisted in analyzing credit risk during credit application processing.
Communication & PresentationIntermediate
Utilized PowerPoint and Canva to prepare presentations and reports.
Soft SkillsAdvanced
Demonstrated patience, adaptability, empathy, and teamwork in client interactions.
Formação acadêmica
Bachelor’s Degree
Universidad Central de Nicaragua
Completed 2024
English
Kaiser university
Completed 2024
Idiomas
SpanishNative
English
Resumo
Customer service professional with experience in financial analysis, complaint management, and client engagement. Skilled in creating presentations and utilizing soft skills to foster positive customer relationships.
Principais conquistas
- Managed customer complaints and credit risk assessments at Micredito Company
- Processed credit applications and contributed to financial product offering decisions
- Developed proficiency in PowerPoint, Excel, and Canva for client engagement and reporting
Experiência
Customer service
Micredito Company
August 23, 2023 - December 31, 2023
Complaint management, Credit risk analysis, Processing of credit applications, Financial product offers
Habilidades
Customer ServiceCredit Risk AnalysisCommunication & PresentationSoft Skills
Publicado na CazVid - 3 de jul. de 2025