Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Muhabat
Agent
Contato
Competências
Demonstrated experience with Office management.
Demonstrated experience with Office administration.
Demonstrated experience with Human resource management.
Demonstrated experience with Staff training.
Demonstrated experience with Meeting planning.
Formação acadêmica
Idiomas
Resumo
Agent open to new opportunities
Experiência
Agent
Handle day-today Visa Applications in compliance with Standard Operations Procedures. Work at the welcome desk. Consult applicants during self-service registration, payment and queuing processes. Accepts and check the documents. Accepts payment of fees and additional services. Accepts biometric data of the applicants. Control quality of submitted documents. Transfer and receive documents to / from the visa sections of clients. Return documents to the applicant. Provide services for completing visa application forms. Processe data at the visa sections of clients. Follow an established and defined filing and administration process, guided by a computer-based system. Ensure engagement with applicants. provide a first-class service, and positive customer experience. Flag to VAC Management applications that may give rise to concern
Operations Officer
Processing UK visa applications. Data entry. Printing and dispatching visas. Maintaining an orderly filing system and securely disposing of sensitive data. Clerical and administrative duties as required. Delivery of first class customer service
Entry clearance Assistant
Accepting and processing applications from visa customers. Data entry. Processing incoming visa applications for presentation to a senior officer. Printing and dispatching visas. Maintaining an orderly filing system and securely disposing of sensitive data when required. Clerical and administrative duties as required. Dealing with general email enquiries. Participate in immigration interviews. Delivery of first class customer service
Customer Service Representative
Process customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensure all necessary information is in place prior to completing transactions.. Open new preferred customer accounts and issue preferred customer cards.. Ensure completion of customer transactions in a timely and courteous manner. Establish and maintain customer accounts by updating photos, address, phone numbers, etc.. Respond to customer inquiries regarding their accounts or Pay-O-Matic products and services. Promote Pay-O-Matic’s services by offering customers information on valuable services.. Perform check verification; use the Loss Prevention Department as a tool to perform check verifications.. Sell money orders, postage stamps, Metro cards, E-Z passes and Excella cards. Perform cash draw opening and closing procedures at shift completion; reconcile checks checks, payments and other transactions performed during the shift.. Effectively identify and respond to customers’ needs.. Perform other duties as assigned by supervisor.
Assistant
Assisted the office operations with administrative work and logistics. Managed Welcome Work – In-briefing newcomers to Turkmenistan; issuing “Welcome to Turkmenistan” leaflets outlining the local customs and procedures in Turkmenistan, a useful handout for newcomers to the country; arranged travel, pickups at the ports of entry, and accommodations.. Managed Human Resources – Liaised with the local legal advisors regarding labor legislation procedures/ pay and benefits issues. Participated and issued HR Turkmenistan survey report for the International Committee of the Red Cross (ICRC).. Provided Visa Support – Turkmenistan visa support work for up to 20 visitors per year. Advised visitors on current Turkmenistan visa requirements; applied for entry clearance for ICRC staff and visitors; handled registrations with the Migration Service of Turkmenistan.. Served as a liaison with local government agencies and other government and international organizations, including Ministry of Foreign Affairs of Turkmenistan, Red Crescent Society of Turkmenistan, Ministry of Interior, Ministry of Health and Medical Industry of Turkmenistan. Provided interpretation and translation assistance
Entry clearance and Consular/Corporate Assistant
Assisted UK Entry Clearance Officer and Manager in decision making regarding issue of entry clearance visas.. Accepting and processing applications from visa customers. Data entry. Processing incoming visa applications for presentation to a senior officer. Assisting with the entry clearance interview process. Printing and dispatching visas. Performed risk assessment work for UK Border agency indicating the major potential risks from certain groups of people from Turkmenistan, who tried to use the entry to the UK for illegal activities (e.g. illegal tobacco import). The report helped the UK customs to identify these people and reduce the attempts for cigarette smuggling.. Provided Turkmenistan visa support work, resolving enquiries regarding visa rules for Turkmenistan, applying for visas at the State Migration Service of Turkmenistan for 40 visitors per year including UK based staff registering their presence in Turkmenistan with the Migration Service.. Liaised with local law enforcement agencies and other government and international organizations, including local police departments, Prosecutor’s Office of Turkmenistan, UK Border Agency, Consular Division of the UK’s Foreign and Commonwealth office. Managed protocol work, assisting UK-based staff with accreditation, receiving accreditation cards, extension.. Participated in UK Border Agency transfer projects. The UK visas services were outsourced worldwide, and the UK visa operation in Turkmenistan had been relocated into Turkey. Liaised with the Ministry of Foreign Affairs of Turkmenistan to receive the agreement of the local authorities to send local identity documents of British visa applicants across the borders for processing in Turkey.. Contributed to development of country profile reports for the UK Border Agency.. Various administrative duties.. Provided interpretation and translation assistance.
Office manager/Translator
Performed various roles during construction of the International Airport in Ashgabat, Turkmenistan. Managed daily operation of large construction company, including office administration, staffing, client contact, purchasing, billing, cost accounting and general accounting; Designed, implemented and updated all office procedures including total computerization of billing and accounting functions.
Executive Assistant to General manager/ Office manager/Translator
Perform various roles in support of the renovation project of sea port in Turkmenbashy, Turkmenistan. Performed a variety of administrative, management, human resource duties. Provided teller and office assistance, purchases of office supplies, travel arrangements.. Liaised with local banks regarding outstanding payments, and tax inspectorate regarding tax returns.. Successfully worked independently during manager’s frequent travels.
Executive Assistant to the General Manager
Performed secretarial, management, logistical, interpretation duties.. Organized correspondence, travel arrangements, office meetings.. Resolved mail and phone inquiries.. Liaised with local government organizations.