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Mikela
Teaching Assistant
Contato
Formação acadêmica
Idiomas
Experiência
Teaching Assistant
Supported primary school teachers with scheduling, record-keeping, and classroom activities., Designed materials and conducted English classes for preschool students.
English Teacher
Planned and delivered English lessons for primary students, both online and in person., Maintained communication with parents and served as liaison between school and families.
Customer Service Agent – Remitly Campaign
Provided support for international remittance inquiries via phone, email, and chat., Handled transaction modifications, scheduled calls, and managed KYC (Know Your Customer) and compliance processes under the Bank Secrecy Act., Adapted to frequent updates in international banking procedures.
Interpreter
Performed consecutive interpretation between English and Spanish for clients with limited English proficiency (LEP)., Supported customer service interactions across banking, medical, and educational sectors.