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Michelle

YES-Programme

Contato

Randburg, Gauteng, South Africa

Disponível na CazVid

Contato pela CazVid

Competências

Verbal and written communication

Demonstrated experience with Verbal and written communication.

Customer service and client support

Demonstrated experience with Customer service and client support.

Problem-solving and conflict resolution

Demonstrated experience with Problem-solving and conflict resolution.

Active listening and attention to detail

Demonstrated experience with Active listening and attention to detail.

Computer literacy and typing skills

Demonstrated experience with Computer literacy and typing skills.

Formação acadêmica

Grade 12, History

Thengwe Secondary School

Completed 2022

Resumo

YES-Programme open to new opportunities

Experiência

Call Center Agent

Khetha Insurance Brokers

Jun 2025 - Aug 2025

Answered incoming customer calls in a professional manner. Assisted customers with insurance and CarTracker product information. Promoted and sold insurance-related products and services. Processed customer transactions and service requests. Handled customer complaints and resolved escalated issues effectively. Maintained accurate customer records and updated information when required

Habilidades

Verbal and written communicationCustomer service and client supportProblem-solving and conflict resolutionActive listening and attention to detailComputer literacy and typing skills

Publicado na CazVid - 4 de out. de 2026

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