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Michael
Operations Manager
Contato
San José, San José, Costa Rica
Disponível na CazVid
Competências
Project ManagementAvanzado
Managed project scope, timelines, and stakeholder communication across various IT initiatives.
Agile MethodologiesIntermedio
Applied Agile principles to improve project adaptability and team collaboration.
Team LeadershipAvanzado
Led multidisciplinary teams, fostering a productive and collaborative work environment.
Stakeholder CommunicationIntermedio
Acted as primary liaison between clients, vendors, and internal teams to ensure project alignment.
Formação acadêmica
Bacon County Elementary School
Homestead Middle School
South De Senior High School
Homestead Community College
Resumo
Dedicated project management professional with expertise in delivering IT solutions on time and within budget.
Principais conquistas
- Led multiple software development projects from inception to deployment, ensuring timely delivery.
- Coordinated cross-functional teams to achieve project objectives and improve workflows.
- Developed project plans, budgets, and schedules to optimize resource allocation.
Experiência
Operations Manager
Costa Rica Unique Tours and Transfers
2023 - 2024
Managing the Logistics and complex daily Operations, In charge of a team of 30 People
Lead manager and Marketing Assistant
Emerald Kite Luxury Vacation rentals
2021 - 20203
Providing support to VIP print services accounts
MPS manage print services
2018 - 2021
Investigation Specialist
Equifax Mortgage Solutions
2016
Solution Center Technical Support
Lion Resources Costa Rica
2015
HW, SW, Peripherals, IP Connectivity
Help Desk Technical support
DHL
2014 - 2015
Technical support for desktops, laptops, printers and scanners
Fujitsu Consulting
2010
Remote connection to customers pc
Technical assistant for Cisco Telepresence
Sykes
May 2007 - February 2010
Motorola Complex Interactions Representative
Sykes
August 2005 - April 2007
Sales and Customer Service Representative with Direct Customers
Café Britt
2005
Customer Service Agent
Qualfon
2004
Habilidades
Project ManagementAgile MethodologiesTeam LeadershipStakeholder Communication
Publicado na CazVid - 17 de mai. de 2026