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Merab
Legal Office Assistant
Contato
Competências
Experiencia demostrada en Suggestive selling.
Experiencia demostrada en Upselling.
Experiencia demostrada en Product promotion.
Experiencia demostrada en Active listening.
Experiencia demostrada en Ticket size optimization.
Formação acadêmica
Resumo
Legal Office Assistant buscando nuevas oportunidades
Experiência
Barista
Deliver exceptional customer service in a high-end specialty coffee setting, crafting premium espresso beverages with precise extraction and milk texturing techniques.. Manage point-of-sale (POS) register operations, processing cashless transactions efficiently while maintaining 100% drawer accuracy.. Engage guests with tailored coffee bean recommendations and specialty menu offerings, enhancing customer experience and driving repeat visit retention.. Oversee espresso bar opening and closing procedures, station sanitization, grinder calibration, and inventory monitoring to ensure uninterrupted operational flow.
Hostess & Food Runner
Managed front-of-house operations, guest relations, and floor seating in a high-volume, fine-dining environment.. Coordinated reservations, table rotations, and floor flow dynamically with service and kitchen teams.. Ensured prompt food delivery from kitchen to tables, verifying order accuracy and dietary requests.. Welcomed high-profile guests, managed waitlists, and resolved seating conflicts diplomatically.
Barista
Executed high-volume front-of-house operations, maintaining exceptional customer service and handcrafted beverage quality.. Utilized suggestive selling and product recommendations to upsell food and beverage items, consistently driving daily store sales targets.. Onboarded and trained new partners, providing hands-on coaching on espresso bar mechanics, POS systems, sales techniques, and core store routines.. Communicated efficiently with team members to streamline drive-thru and lobby floor flow during peak hours.. Maintained store cleanliness, restocked inventory dynamically, and managed cash handling with high accuracy.