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Melissa
Atención al cliente Backoffice
Contato
Lima, Lima Province, Peru
Disponível na CazVid
Competências
Customer ServiceIntermediate
Applied customer service skills in airline backoffice operations, focusing on contingency management.
Contingency HandlingIntermediate
Managed emergency and contingency situations to ensure smooth airline operations.
Backoffice OperationsIntermediate
Supported airline functions through backoffice tasks, ensuring operational efficiency.
Communication SkillsIntermediate
Communicated effectively with team members and stakeholders during contingency scenarios.
Formação acadêmica
Carrera de Administración de Empresas
U N I V E R S I D A D R I C A R D O P A L MA
A L L I A N C E F R A N C A I S E
Completed 2007
Idiomas
InglésIntermedio
FrancésIntermedio
EspañolNativo
Resumo
Experienced in airline backoffice support with a focus on contingency management and customer satisfaction.
Principais conquistas
- Managed contingency scenarios effectively in customer service operations
- Gained hands-on experience in backoffice customer support functions
- Progressed to handle specialized customer service tasks within airline operations
Experiência
Atención al cliente Backoffice
L A T A M A I R L I N E S
2008 - 2020
Manejo de contingencia
Habilidades
Customer ServiceContingency HandlingBackoffice OperationsCommunication Skills
Publicado na CazVid - 3 de jul. de 2025