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Melisa
Customer Service Specialist with multilingual expertise in BPO industry
Contato
Newark, New Jersey, United States
Disponível na CazVid
Competências
Multilingual CommunicationIntermediate
Ability to communicate effectively in English, Spanish, and Romanian for customer support.
Customer Service SupportBeginner
Provided support and assistance to customers across various organizations.
Language ProficiencyIntermediate
Fluency in three languages aiding in diverse client engagement.
Cross-Company ExperienceBeginner
Experience working at multiple BPO and customer service companies.
Formação acadêmica
Secundarios
Escuela Radiofónica Santa María
Completed 2011
Idiomas
Spanish
English
Romanian
Resumo
Customer support specialist with experience across multiple BPOs and proficiency in English, Spanish, and Romanian.
Principais conquistas
- Gained experience working at multiple BPO companies including Concentrix, Alorica, CCD, Newtech, and ERC.
- Developed proficiency in handling diverse client communications in English, Spanish, and Romanian.
- Progressed through roles that involved multilingual customer support and communication.
Experiência
Concentrix
2019
Alorica
2022
CCD
2021
Newtech
2022
ERC
2023
Habilidades
Multilingual CommunicationCustomer Service SupportLanguage ProficiencyCross-Company Experience
Publicado na CazVid - 17 de mai. de 2026