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M

Marta

Collections and customer services agent

Contato

Panamá, Panamá, Panama
Disponível na CazVid
Contato pela CazVid

Formação acadêmica

Bachelor of Tourism Business Administration
UNIVERSIDAD DEL ISTMO - UDI
Completado 2003
High School Degree in Commerce
Labor Education Center
Completado 1995

Experiência

Collections and customer services agent

ITERUM
October 2023 - Until now

Outbounds and Inbounds calls for collection and provide all information about the products and credit benefits of our company.

Medical Collections Agent

Connect International
Mar 2021 - Jun 2023

Receive and make calls from consumers about delinquent bills for medical services, Provide them with the required information, within the guidelines and objectives established by the company, Creating rapport and negotiate payments or payment arrangements, Updating information from insurance companies to submit claims if applicable

Customer Energy Advisor

SITEL
Jun 3rd, 2019 - Feb 10th 2020

Responsible for answering calls from customers of an electric company related to payments, Payment arrangements, Providing solutions to complaints due to discrepancy in invoices, Requests for new services, Transfers services to new addresses, Cancellations and sales of new equipment or services.

Technical Support for Clients

NTT DATA Services
Feb 1st, 2016 - Ago 31st, 2018

Helping my fellow users with connectivity problems and access to networks both from the office and remotely, Configuring and unlocking application passwords, Solving problems with outlook mails, Installing and mapping printers, among others.

Publicado na CazVid - 3 de jul. de 2025
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Contato Marta