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Marlon
Customer Service Representative
Contato
Competências
Demonstrated experience with Customer Assistance.
Demonstrated experience with Issue Resolution.
Demonstrated experience with Claims Processing.
Demonstrated experience with Client Support.
Demonstrated experience with English Language Instruction.
Formação acadêmica
Experiência
Customer Service Representative
Assisted customers over the phone with their experiences with the company, addressing any issues they encountered., Handled customer refund requests and escalated high-priority cases requiring immediate attention.
Customer Care - Advocate
Assisted clients with their daily needs through phone calls., Facilitated transportation services and helped clients locate and schedule appointments with healthcare providers., Addressed other concerns clients might have.
English Coach
Helped individuals achieve impressive results, including securing call center positions., Honed communication skills to effectively deliver both positive and negative news.