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M

Marina

Lead Generation Specialist and appointment Setter

Contato

Managua, Managua Department, Nicaragua
Disponível na CazVid
Contato pela CazVid

Competências

Legal SupportExpert

Provided legal assistance, prepared documents, and mediated issues for labor and civil cases.

Customer ServiceAdvanced

Handled customer inquiries via phone, email, and chat, ensuring client satisfaction.

Research & Data EntryAdvanced

Conducted web research to identify information relevant to financial and legal contexts.

Language SkillsExpert

Fluent in Spanish, English, and Portuguese, used for legal and customer service communications.

Formação acadêmica

Degree in Law
Universidad Centroamericana (UCA)
Completed December 2014

Idiomas

SpanishNative
EnglishC1
PortugueseB1

Resumo

Dedicated Legal Assistant with extensive experience in legal document preparation, client support, and research, fluent in three languages.

Principais conquistas

  • Prepared and processed civil lawsuits and labor demands, supporting legal case progression
  • Served diverse clients through customer service channels, ensuring effective communication
  • Identified politically exposed individuals and prevented financial fraud through web research

Experiência

Lead Generation Specialist and appointment Setter

Car Accident Help
Dec 2023 - Aug 2024

Called leads to offer legal services regarding car accidents within the USA.

Spanish Transcriber

Transperfec[link hidden]
Aug 2022 - Oct 2022

Transcribed short Spanish audio into letters.

Real Estate Representative

24/7 Intouch Company
April 2021 - Aug 2022

Collected information about houses for sale from the real estate agency.

Customer Service Representative

Remitly
Feb 2020 - Feb 2021

Served customers via telephone, mail, and live chat.

Web Researcher

Spi Global
May 2015 - Sept 2019

Identified politically exposed individuals using publicly available sources., Uploaded sensitive information into a secure banking system., Prevented tax and financial fraud.

Legal Assistant

Ministry of Labor
Jan 2014 - Dec 2014

Preparation of labor demands., Mediation between the parties., Support for workers with their rights., Request for reinstatement in the labor area.

Legal Assistant

Universidad Centroamericana
Jan 2012 - Dec 2012

Assisted users with their legal needs., Prepared civil lawsuits (demarcation of property, distribution of inheritance, replacement and rectification of birth certificates, realization of lease contracts).

Habilidades

Legal SupportCustomer ServiceResearch & Data EntryLanguage Skills
Publicado na CazVid - 3 de jul. de 2025
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Contato Marina