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Mariana
Bilingual Agent
Contato
Cali, Valle del Cauca Department, Colombia
Disponível na CazVid
Competências
Microsoft Office Suite
Demonstrated experience with Microsoft Office Suite.
Contact center platforms
Demonstrated experience with Contact center platforms.
Call management systems
Demonstrated experience with Call management systems.
CRM tools
Demonstrated experience with CRM tools.
Empathy
Demonstrated experience with Empathy.
Formação acadêmica
BACHILLER ACADEMICO
Eduardo Caballero Calderón School
Completed 2023
Nesting Acc
International Alliance Multilingual Centers
Idiomas
SpanishNative
EnglishB2 (Upper-Intermediate)
EnglishB1–B2 (Intermediate to Upper-Intermediate)
Resumo
Bilingual Agent open to new opportunities
Experiência
BILINGUAL AGENT
ALORICA
Mar 2026 - Present
Handled inbound and outbound calls for financial/collections accounts, maintaining high customer satisfaction.
BILINGUAL AGENT
VITAL IMAGEN
Sep 2025 - Nov 2025
Managed customer inquiries, scheduled medical appointments patiently and efficiently, and provided clear information in English and Spanish.
Habilidades
Microsoft Office SuiteContact center platformsCall management systemsCRM toolsEmpathy
Publicado na CazVid - 1 de nov. de 2026