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Mariana
Customer Experience Specialist
Contato
Competências
Experiencia demostrada en Teamwork & Collaboration.
Experiencia demostrada en Interpersonal Communication.
Experiencia demostrada en Customer Relationship Management.
Experiencia demostrada en Problem-Solving & Adaptability.
Experiencia demostrada en Visual Content Creation & Editing.
Formação acadêmica
Idiomas
Resumo
Customer Experience Specialist buscando nuevas oportunidades
Experiência
Customer Experience Specialist
Provided high-quality customer service, technical assistance, and inquiry resolution across digital and voice channels.. Maintained high quality-assurance performance standards and customer satisfaction ratings.
Customer Experience Representative
Handled customer interactions, troubleshooting issues, and delivering efficient solutions in a fast-paced BPO environment.. Demonstrated active listening, empathy, and effective conflict resolution skills.
Sales Advisor
Provided personalized retail customer service, boosted sales through product recommendations, and managed store inventory.