Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
Manuel
Customer service
Currículo em vídeo
Customer service
Looking for a night shift
Contato
Altamira, Tamaulipas, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Providing support and solutions to customers in telecom, retention, and collections environments.
Technical SupportIntermediate
Assisting customers with technical issues related to telecom services.
Communication SkillsAdvanced
Effectively communicating technical and billing information to diverse clientele.
Problem SolvingIntermediate
Resolving customer complaints and technical issues efficiently.
Role ManagementIntermediate
Managing multiple responsibilities including retention campaigns and collections.
Resumo
Experienced customer service specialist with over 14 years in telecom, collections, and tech support, currently employed at Privacy Experience (AT&T).
Principais conquistas
- Over 14 years of experience in customer service roles within the telecom industry.
- Current position involves handling AT&T retention, collections, and technical support processes.
- Consistent employment demonstrating dedicated expertise and role progression in customer service.
Habilidades
Customer ServiceTechnical SupportCommunication SkillsProblem SolvingRole Management
Publicado na CazVid - 3 de jul. de 2025