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M

Manuel

Quality Analyst

Contato

Santo Domingo,Nacional,Dominican Republic
Disponível na CazVid
Contato pela CazVid

Formação acadêmica

Tech
Infotep
Completed 2014-06
Language
APEC
Completed 2011-04
No Degree
UASD
Completed 2009-05
High School Diploma
Escuela Dr. José Francisco Peña Gómez
Completed 2008-01

Idiomas

enNative

Experiência

Quality Analyst

Yourmechanic/Wrench
2022-04 - Current

Finalize repair quote and Order parts for vehicles on warranty scheduled appointment., As a warranty analyst I Make sure both customer and mechanic Are aware of the warranty terms and Conditions, provide mechanics with vital Information in order to make sure issue is Addressed in 1 single visit to save money and time for both Company and customers.

Customer Service Agent

OUTPLEX
2021-06 - 2022-03

Provide general information, assist customer booking flights and offer additional service products.

Customer Service Agent

Conduent
2018-07 - 2021-05

Provide troubleshooting support for internet/cable and phone., upsell business product.

Customer Service Agent

Xerox Corporation
2015-11 - 2018-06

Provide business to business support for printer devices and upsell products.

Supervisor /RTA

CITIBANK/ACS
2009-10 - 2014-09

Responsible for training and manage the staff in order process financial information / Compell to achieve goals in terms of quality and production of data base., Responsible for monitoring staff to evaluate their performance and ensure we as team meet metrics goals.

Publicado na CazVid - 17 de mai. de 2026
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Contato Manuel