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Luis

Bachillerato.en ciencias y letras

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Bachillerato.en ciencias y letras
I have worked for different lines of business as customer service, tech support, collections, credit approval, travel agent advisor and insurance advocate.

Contato

Guatemala City, Guatemala, Guatemala
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Disponível na CazVid
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Competências

Customer ServiceAdvanced

Provided customer support and engagement across multiple industries, ensuring satisfaction and adherence to company policies.

Technical SupportIntermediate

Assisted clients with technical issues, demonstrating problem-solving skills and product knowledge.

Active ListeningAdvanced

Applied active listening to understand and resolve customer concerns effectively.

Collections & CreditIntermediate

Managed collections and credit approval processes, maintaining compliance with company standards.

Travel & Insurance SupportIntermediate

Provided advisory support for travel planning and insurance matters to clients.

Resumo

Experienced in client interactions, technical assistance, and support roles across various sectors, emphasizing active listening and compliance with company guidelines.

Principais conquistas

  • Gained experience across multiple roles including tech support, collections, and travel advising
  • Developed active listening skills to better address customer needs
  • Worked within company guidelines to ensure service quality in various sectors

Habilidades

Customer ServiceTechnical SupportActive ListeningCollections & CreditTravel & Insurance Support
Publicado na CazVid - 3 de jul. de 2025
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