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Luis

Remote tech support agents

Currículo em vídeo

Remote tech support agents
7 years of experience in call center and remote technical support ?nnI have a lot of software, hardware and networks knowledge.nnWhen talking about customer experience I always do my best for your customers to be satisfied with the service so that they always come back.nnI also have some sales experience and I worked as a quality assessor agent in the past.nnNowadays I’m exploring new realms like the English Teaching one.

Contato

Ixtapaluca, México, Mexico
Aberto a trabalho remoto
Disponível na CazVid
Contato pela CazVid

Competências

Technical SupportExpert

Provided remote technical support for software, hardware, networking, and firewalls in a call center environment.

Customer ServiceAdvanced

Ensured a positive customer experience to promote satisfaction and loyalty.

SalesIntermediate

Gained experience in sales to support customer needs and promote products/services.

Quality AssessmentIntermediate

Performed quality assessments to maintain service standards in a call center setting.

Resumo

Experienced in remote technical support, customer satisfaction, and sales, seeking new opportunities to leverage extensive technical and communication skills.

Principais conquistas

  • Accumulated 7 years of experience in remote technical support, handling software, hardware, and network issues
  • Provided customer service with a focus on customer satisfaction, ensuring repeat business
  • Gained experience in sales and quality assessment roles to enhance service delivery

Habilidades

Technical SupportCustomer ServiceSalesQuality Assessment
Publicado na CazVid - 3 de jul. de 2025
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