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Liliana
Psychologist
Currículo em vídeo
Psychologist, Costumer Service, Renewal, sales
My name is Liliana Mora Portuguez, I have a Bachelor's Degree in psychology, I have 10 years of experience in this kind of business, I worked with different Outsourcing Companies here in Costa Rica from the U.S.A, like Amazon, Harmon Research, Direction in Research, Sugar Beach Hotel, Workwave, Accenture in different positions like Costumer service, reservation, collections, Retention, sales, bach Office, Front desk Agent, Manager Assistant and Project Manager.
Contato
San José, San José, Costa Rica
Aberto a trabalho remoto
Disponível na CazVid
Competências
Customer ServiceAdvanced
Provided support and assistance to clients in various customer-facing roles across different companies.
Sales and RetentionIntermediate
Engaged in sales and retention activities, contributing to revenue growth through client interactions.
Team Management & CoordinationIntermediate
Assisted in managing front desk and project-related tasks, supporting team operations.
Communication SkillsAdvanced
Effectively communicated with clients and team members in a bilingual (Spanish-English) environment.
Research & Data HandlingBeginner
Experience in research and data collection through roles with research companies like Harmon Research.
Resumo
Lilianais a dedicated professional with a bachelor's degree in psychology and 10 years of experience in customer service, sales, and management roles across various outsourcing companies in Costa Rica.
Principais conquistas
- Worked with multiple outsourcing companies including Amazon, Harmon Research, and Accenture.
- Gained diverse experience across roles such as customer service, reservations, collections, retention, and sales.
- Held multiple roles including Front Desk Agent, Manager Assistant, and Project Manager.
Habilidades
Customer ServiceSales and RetentionTeam Management & CoordinationCommunication SkillsResearch & Data Handling
Publicado na CazVid - 3 de jul. de 2025