Koketso

Receptionist

Welcomed clients and assisted with enquiries in a professional, friendly manner, keeping a busy reception area running smoothly.. Answered telephone calls and managed email correspondence, communicating clearly and professionally.. Scheduled appointments and managed the appointment diary, including cancellations and schedule changes.. Captured and updated client information accurately, and maintained records, filing and general documentation.. Assisted with invoicing, receipts and payment enquiries, keeping financial records accurate and up to date.. Maintained client confidentiality and a tidy, welcoming reception area at all times.