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Katrina
Customer Service Representative
Contato
Competências
Experiencia demostrada en Customer Service.
Experiencia demostrada en Accounts Receivable.
Experiencia demostrada en Phone Operations.
Experiencia demostrada en Microsoft Copilot.
Experiencia demostrada en Cash Handling.
Formação acadêmica
Resumo
Customer Service Representative buscando nuevas oportunidades
Experiência
Accounts Receivable
Manage day-to-day accounts receivable duties and maintain accurate and up-to-date payment records.. Assist with processing, recording, and tracking customer payments and account information.. Monitor customer accounts and follow up on outstanding account-related matters when necessary.. Provide professional customer service by responding to questions and assisting customers with account and payment concerns.. Maintain organized financial records and handle customer and payment information with confidentiality.. Review account information carefully to help ensure that payment records are accurate and properly maintained.. Support the efficient handling of customer accounts by keeping financial information organized and readily accessible.
Customer Service Representative
Provided professional and courteous customer service by answering questions and providing accurate information about banking services.. Assisted customers with their service needs while maintaining a professional and customer-focused approach.. Verified customer information and followed procedures to ensure that sensitive customer data remained confidential.. Handled cash accurately and counted cash at the beginning and end of each shift.. Reconciled daily transactions and ensured that cash and transaction records were properly accounted for.. Communicated clearly with customers and provided information in a helpful and professional manner.. Maintained accuracy and attention to detail while working in a fast-paced banking environment.. Followed established procedures when handling customer information, cash, and daily transactions.
Customer Service Representative / Cashier
Provided friendly and professional customer service while assisting customers with questions, requests, and company services.. Demonstrated strong problem-solving skills when addressing customer concerns and assisting with day-to-day service needs.. Assisted with inventory management by monitoring stock levels and helping to ensure that products were replenished as needed.. Processed ticket cash-outs and lotto winnings accurately for account holders.. Handled cash and customer transactions while maintaining accuracy and attention to detail.. Provided customers with clear and accurate information about the company’s products and services.. Communicated effectively with customers and maintained a professional attitude in a busy work environment.. Assisted with daily operational duties to help ensure that customers received efficient and reliable service.