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Remote Bilingual Medi-Cal Billing Agent
Demonstrated experience with Bilingual English and Spanish.
Demonstrated experience with Medi-Cal Benefits and Eligibility.
Demonstrated experience with Insurance Verification and Medical Billing Support.
Demonstrated experience with CAMMIS.
Demonstrated experience with NextGen.
Remote Bilingual Medi-Cal Billing Agent open to new opportunities
Assist Medi-Cal members with benefits, eligibility, coverage, and medical service inquiries in a high-volume call center.. Research billing questions and eligibility/MCP codes using CAMMIS and multiple computer systems.. Refer members to appropriate Medi-Cal departments for reimbursements, bill payments, case updates, and housing assistance.. Document interactions accurately while maintaining confidentiality and delivering professional bilingual service.
Scheduled appointments, sent reminders, and prepared daily patient schedules.. Verified insurance and updated patient information using the NextGen electronic health record system.. Reviewed patient payments, assisted with billing inquiries, and maintained accurate records.. Used Microsoft Office and Excel for administrative tasks and record management.
Greeted patients, verified identities, and assisted with check-in and examination room preparation.. Obtained vital signs, maintained patient records, and supported front-office and clinical operations.. Assisted with billing tasks and patient administrative needs.
Managed patient documentation, electronic chart creation, and clinical records to support healthcare providers.. Verified insurance, scheduled appointments, and processed medication refill requests.. Scanned patient records, handled fax communications, and coordinated with providers and medical staff.
Assisted with patient check-in, vital signs, and communication of patient information to clinical staff.. Collaborated with specialists and healthcare teams to support patient care.. Prepared examination rooms and maintained medical supplies for daily clinical operations.