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Joselyn
Customer Service and Back Office Support with Diverse Skills
Contato
Rivas, Rivas Department, Nicaragua
Disponível na CazVid
Competências
English ProficiencyIntermediate
Able to communicate effectively in English for customer interactions and documentation.
Excel SkillsIntermediate
Utilized Excel for data management, reporting, and supporting back-office functions.
People SkillsIntermediate
Applied soft skills to interact with clients and team members professionally.
Problem SolvingIntermediate
Addressed customer and operational issues efficiently through analytical thinking.
Communication SkillsIntermediate
Flexibly adapted communication style to diverse audiences and situations.
Formação acadêmica
Highschool
Bautista Masaya
Completed 2022
Keiser University
Completed 2022
Martin Luther University
Idiomas
SpanishNative
EnglishAdvanced
Resumo
Dedicated professional experienced in customer service and back-office operations, proficient in Excel and communication skills.
Principais conquistas
- Supported customer inquiries and provided assistance at Wephelp
- Performed review and back-office functions in a fast-paced environment
- Developed proficiency in Excel, communication, and problem-solving
Experiência
Customer Service Representative
Wephelp
September, 2023
Reviewer
Back Office Representative
March, 2024
Habilidades
English ProficiencyExcel SkillsPeople SkillsProblem SolvingCommunication Skills
Publicado na CazVid - 3 de jul. de 2025