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Joselin
Front Desk Agent
Contato
Competências
Experiencia demostrada en Front Desk & Guest Services.
Experiencia demostrada en Phone & Email Communication.
Experiencia demostrada en Content Moderation.
Experiencia demostrada en Guest Check-In & Check-Out.
Experiencia demostrada en Logistics Coordination.
Formação acadêmica
Idiomas
Resumo
Front Desk Agent buscando nuevas oportunidades
Experiência
Front Desk Agent
Supported front desk operations for a multi-unit condominium property, expertly managing guest check-ins, check-outs, and active phone lines.. Liaised between property management, unit owners, and visiting guests to ensure prompt issue resolution and superior satisfaction.
Front Desk Agent
Provided front desk and guest services in a luxury hotel environment, responding to guest requests and phone inquiries efficiently.. Maintained a welcoming arrival experience while handling high volumes of guest check-ins and departures.
Host
Welcomed guests and managed table seating flow to optimize dining room operations and minimize wait times.. Collaborated closely with restaurant staff to cultivate an outstanding guest dining experience through proactive communication.
Content Moderator
Moderated content across Meta platforms (Facebook, Instagram, Threads), ensuring compliance with platform standards and guidelines.. Exercised strong attention to detail and sound judgment in reviewing user content efficiently under accuracy standards.
Front Desk Agent / Night Auditor
Handled overnight front desk operations and guest needs while maintaining property safety standards during night shifts.. Completed daily night audit procedures, prepared end-of-day billing, and produced operational financial reports.
Front Desk Agent / Restaurant Host
Worked in a dual capacity supporting front desk services and restaurant hosting during a high-demand seasonal period.. Welcomed patrons, managed seating reservations, and assisted the food and beverage team with smooth guest service.
Front Desk Agent
Managed check-ins, check-outs, and call routing for property owners and guests across multiple local property management teams.
Retail Associate / Customer Support
Answered inbound customer inquiries regarding order status, delivery concerns, and shipment resolutions.
Logistics Coordinator
Coordinated logistics operations for interstate freight, following up with drivers and managing cargo load permissions across U.S. states.
Customs Administration / Logistics
Executed customs agency operations, billing, customs declarations, and deconsolidation of international merchandise.
Logistics / Operations Staff
Participated in a seasonal work-and-travel program supporting cafeteria cashiering, lift operations, and ski equipment rentals.