Este é o meu perfilContato pela CazVidEste perfil está escrito em inglês
José
Technical support
Currículo em vídeo
Technical support
It support technician for around 8 years and working with a MSP providers n
Contato
Santa Tecla, La Libertad Department, El Salvador
Aberto a trabalho remoto
Disponível na CazVid
Competências
Technical SupportExpert
Provided technical assistance to clients, diagnosing and resolving hardware and software issues efficiently
Remote TroubleshootingAdvanced
Conducted remote support sessions to diagnose and fix client issues outside of on-site work
Customer ServiceIntermediate
Engaged with clients constructively to ensure effective communication and issue resolution
Ticket Management SystemsAdvanced
Managed support tickets systematically to track, prioritize, and resolve technical incidents
Resumo
Experienced IT support technician specializing in providing remote and on-site technical assistance within MSP environments.
Principais conquistas
- Supported diverse IT environments through hands-on and remote assistance for 8 years
- Worked extensively with MSP providers, managing multiple client support cases
- Handled a variety of IT issues through ticketing systems, improving resolution workflows
Habilidades
Technical SupportRemote TroubleshootingCustomer ServiceTicket Management Systems
Publicado na CazVid - 3 de jul. de 2025